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In Vera, 250 meters from the Mediterranean Sea.
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950 617 070 / 605 237 588
What is the time of entry and exit, check-in and check-out?
Arrival time: from 2:00 p.m. apartment and rooms, if you arrive earlier and it is ready, we will deliver it, if it is not ready, it is guaranteed from that time, and departure from the apartments at 11:00 a.m.
Are there rooms adapted for people with reduced mobility?
Yes, we have rooms adapted for people with reduced mobility, contact us and we will inform you of all the possibilities.
Which is the children's stay policy?
They are considered children from 2 to 11 years old included, and under 2 years old are considered babies.
Do you accept requests about the accommodation?
Although we cannot assure that they can be carried out, we accept requests if you contact us directly through our page or the telephone number that we indicate in the “Contact” section.
What are the cancellation conditions?
Our reservation and cancellation policy allows free cancellation of the reservation up to 15 days before your arrival at the Aparthotel Reina. There is the possibility of modifying the reservation by notifying more than 7 days in advance of your arrival date.
When does the all-included service start?
In the case of having contracted the all-included service, it will begin to be effective from 12:00 on the day of arrival with validity until 12:00 on the day of departure. The all included service has a minimum stay of 4 nights.
Can I request a cot if I am traveling with a baby?
Please note that we have a limited number of cots, these have a cost of € 3 per night and are subject to availability. Please contact the hotel directly to request it. (Babies from 0 to 1.99 years old)
¿Can you smoke on the terrace of the rooms?
Yes, smoking is allowed in the outdoor spaces of the enclosure, on the terrace and on the balconies of the rooms
Do you serve gluten-free food?
Yes, we have gluten-free food for our intolerant or allergic guests.
No, unfortunately we do not allow pets.
What is the difference between full board and all included?
What is the difference between full board and all included? Full board includes buffet breakfast, lunch and dinner but does not include drinks with meals. In the all-included you can enjoy these three services as well as drinks in the restaurant and in the cafeteria from 10:00 a.m. to 11:30 p.m. It also includes a selection of ice creams from 10:00 a.m. to 8:00 p.m. and snacks such as hot dogs, hamburgers, sandwiches from 10:00 a.m. to 11:00 p.m. except for the hours when the restaurant is open. In addition, free access to our spa is included (for those over 14 years old).